Worldfork Support Policy
Effective date: September 23, 2026 Updated: September 23, 2026 Support: fork@worldfork.app Reviewed source: 0ec109b90f3c81415367d9dfe3d699452cf3a56d
1. What we can help with
App crashes, onboarding / living-interview problems, fork naming or list-capture problems, morning-pair Accept / Edit / Reject issues, Tuesday playback, morning still problems, AI data sharing consent or revoke failures, App Tracking Transparency / install-measurement questions, optional guest or handle seat / morning-use quota questions, local notification nudges, App Intent replay questions, and privacy or deletion questions.
2. How to reach us
Email fork@worldfork.app. Include App version, iOS version, and short steps to reproduce. Do not send API keys, passwords, seat secrets, or unnecessary personal media beyond what is needed to diagnose the issue.
3. Purchases
The reviewed build does not include In-App Purchases. If an older or alternate build showed Apple billing, use Apple’s purchase history / report-a-problem flow for those charges.
4. Local-data recovery limits
Forks, mornings, stills, picks, stuck points, and related data are stored on your device. If you delete local data, wipe the device, or remove the App without a backup, we cannot restore that on-device data from our side. A guest or handle seat is not a cloud backup of your fork library.
5. Safety boundary
Worldfork is a Lifestyle / Utilities rehearsal tool, not medical, legal, financial, or emergency support. For urgent personal safety needs, contact local emergency services.
6. What we cannot do
We cannot recover wiped on-device data, guarantee DeepSeek, MiniMax, seat, or Adjust availability, provide medical or legal advice, override an Ask App Not to Track decision from our servers, or operate Worldfork as an account-backed cloud backup service for forks.
7. Contact
fork@worldfork.app